Shipping and Returns
Shipping by registered mail:
within 14 days ( depending on the post)
The website or the Kisim Company is not responsible for a delay in the delivery of a product for reasons that are not under its control: force majeure, strikes, slowdowns and technical glitches of the Israel Post, and if the Customer does not collect the Products within 7 days after receiving the summons to come to a branch of the post office.
Request for delivery by courier: should be made in advance before product is shipped.
Price of delivery varies depending on the destination.
Returns and Exchanges of Kisim bags:
In case something just doesn’t work for you and you want your money back. Don’t worry, as long as an item is still in its original condition, we accept returns
Custom made or personalized orders can’t be exchanged or returned.
Returned items remain the customer’s responsibility until they reach us. Please make sure they’re packed properly so they are not damaged on the way and send us a note with proof of postage.