Privacy Policy

General

1. Kisim.com is an internet site that sells bags and fashion accessories (hereinafter the “Products”). The Products are offered to surfers of the internet in Israel and worldwide, by secured sale in the website.
2. The site serves as a virtual shop for selling bags and it is owned by Yael Kisim Ltd. co. no. 513908475 and it is managed by Yael Kisim Ltd. (hereinafter the “Company”).
3. Wherever the female gender is denoted in these bylaws this shall also refer to the male gender and vice versa.
4. These bylaws are the legal base for making orders and surfing the website and it alone regulates the relationship between the Company and the website surfer and/or the Customer ordering Products through the website.

The provisions of these bylaws shall apply to any use of the website and purchase of Products that shall be made by a Customer in the website (hereinafter the “Customer”) and it shall constitute the legal basis for ordering and surfing the website and it alone regulates that relationship between the Company and the surfer on the website and/or the Customer ordering Products on the website and the Customer is requested to read these bylaws thoroughly and completely.

5. Surfing on the website and/or purchasing a product offered for sale in it, constitutes the Customer’s consent to accept an act according to the bylaws and she agrees to all of the provisions and terms of these bylaws, and she shall not have or anyone on her behalf shall not have any claim and/or demand and/or lawsuit against the website and/or the Company and/or the Company’s management and/or the Company and/or any of its managers and/or its employees with respect to the provisions and the terms of these bylaws.
6. Anyone performing an order and/or purchase through the website declares that upon performing the action, she has read these bylaws, and she agrees to all of the provisions and terms of these bylaws and she or anyone on her behalf shall not have any claim and/or demand and/or lawsuit against the website and/or the Company and/or the website’s management and/or the Company and/or any of its managers and/or its employees, with respect to the provisions and terms of these bylaws.
7. The computer records of the Company alone regarding the actions performed through the website shall constitute prima facie evidence to the truth of the actions.
8. The terms of use of the website apply to using the website and the services included in by any computer or other communications device (such as a cellular telephone, various hand computers etc…). Furthermore they apply to use of the website whether through the internet network or through any other network or other means of communication.
9. The Company reserves the right to change the bylaws from time to time according to its sole discretion and this is without the need to give a warning and/or advance notice.

Information Security and Privacy in the Website

We prevent unauthorized entry to our databases. We reserve all the current information and we ascertain correct use of the data. We have implemented physical, technological and electronic processes in order to secure the information that we collect in the website. We are aware of the sensitivity involved in operating a sales website on the internet, therefore we have taken advanced means of caution for the secured purchase of Products.

Clarification: submitting false personal details is a criminal offense and it is the Customer’s responsibility to fill out his personal details accurately when performing the order in all types of purchases.

Prices

All the prices set forth in the website or written in New Israeli Shekels and they include VAT, insofar as this applies according to law for this product, and in accordance with the applicable VAT rate according to law at that time in the State of Israel and they do not include delivery fees.

Cancellation of an Offer or Cancellation of a Transaction

 As a rule the Customer is entitled to cancel the transaction subject to and in accordance with the provisions of the Consumer Protection law, 5741- 1981 (hereinafter the “Law”).

A transaction may be cancelled up to 14 days after receiving the product in its original packaging when the label of the product is attached by nylon restraint. It is agreed that a return and/or exchange of Products (within 14 days after receiving the product as mentioned) will be allowed only in a situation where the product was not used and it was maintained in the condition that it was in when it was receivied.

It is agreed by the parties that the Customer will be charged the full amount for delivery fees even if the product has not yet been received, and this is if the product pertaining to the transaction has already been sent.

Any credit shall only be transferred to the credit card where the order was made, and in accordance with the time schedule of the credit Company.

It is clarified that no money credit shall be given for Products for which money consideration was not paid, such as sale campaigns and gifts.

The manner of returning the Products – the Customer will send the product back without cost to the post office branch at Mikva Israel Street in Tel Aviv, as set forth in the page attached to each delivered package (reverse charged service). Alternatively, the Customer may request from the website’s management and/or the supplier (as above) to send a courier to her home to collect the product and return it at her expense.

The Company cannot be responsible for delays of the various courier companies, however we shall be available to you in order to solve any problem.

It is agreed that the return and/or exchange of Products (within 14 days after receiving the product, as mentioned) shall be allowed only when no use of the product has been made and it has been kept in the condition that it was in when it was received.

Any cancellation of the transaction shall immediately cancel any benefit and/or right and/or gift that the Customer received in the framework of the transaction and/or during it, the Customer shall return this benefit immediately upon the cancellation of the transaction and/or return of the product.

In any case, in the event of the cancellation of the transaction as mentioned, you shall not have any right to sue damage for the cancellation and your right is only the restitution of the money that you paid up to that time and the cancellation of future charges.

The returns and exchanges of Kisim bags may be performed at the shops at 14 menachem begin St. in Tel Aviv.

According to the provisions of the Consumer Protection Law, the provisions that have been set forth above do not derogate from the right of the website owner to sue damages from you due to the fact that the value of the product has decreased as a result of its condition and/or its packaging adversely changing after the product was delivered to you, and this is also regarding the cancellation of a transaction due to a defect and/or flaw and/or incompatibility in the product due to which you cancelled the agreement.

The Company’s Liability

Kisim undertakes to act fairly and to give service at a high standard.

The Company does not undertake to hold an inventory of all the models and/or the bags whose pictures appear on the website.

The Company is doing everything that it can to ensure that the information presented in the website shall be the most complete and accurate information however it is clarified that inaccuracies or errors could appear in it in good faith, and the Company shall not be liable at all for anything arising from them or connected to them.

The Company and/or the website’s management and/or anyone on their behalf shall not be responsible for any direct, indirect, consequential or special damage that shall be incurred to a user and/or to a surfer and/or to a Customer ordering Products and/or to a third party, as a result of using or purchasing through the website, not in accordance with these bylaws – whatever the cause of action shall be – including a loss of income and/or loss of profit that shall be incurred for any reason, in which case the Company reserves the right to cancel the specific order.

Pictures of the Products in the website are designed for illustration only and differences between the pictures presented on the site and the Products actually sold, in part or entirely, are possible.

In any event the Company shall not be at all liable for any amount that exceeds the value of the bag / product purchased, and for any damage which is indirect and/or consequential damage.

The Company does not keep the numbers of credit cards in its computers.

Kisim uses the highest security standards in order to maintain the secrecy of the information and privacy of its Customers. The Company uses the Company Tranzilla, the leading clearing Company of credit cards and security in Israel for checking and securing information.

The website’s management makes an effort to provide proper and high quality service to its Customers. However, the website’s management does not undertake that the service at the website will not be disturbed, that it will be provided in an orderly fashion without any interruptions, that it shall be performed reliably and without any errors, and that it will be immune from unauthorized access into the computers of the website’s management, damage, flaws, glitches or failures – including failures in hardware, software or in communication lines to the website- at the website’s management or at any of its suppliers.

The website’s management shall not bear any liability with respect to notices that shall be received or that shall be sent through the website (including notices that shall be sent to Customers by other users through the website’s services), the content of such notices or any computer file that shall be attached to them, the operation of each such file, its impact on the user’s computer and any damage, loss, inconvenience, anguish etc…, consequences, direct or indirect, that shall be caused to the user or to any third party due to notices that shall be received by the site’s services or that shall be sent by him.

The site’s management shall make its best efforts to provide quality Products at the requested time. If the Customer is of the opinion that the Products that she purchased through the website or the services are defective in any way, she may contact Customer service by telephone – 03- 5375390, and the website’s management will handle her request as soon as possible.

Intellectual Property

The copyrights and intellectual property in the website belong to the Kisim Company only, or to third parties that have granted the Company permission to use them. The Company is the owner and/or it owns the right to use and/or the distribution of the trade names and trademarks of the website and its marketing content and its content, whether they are registered or not registered, in commercial secrets that are involved in operating the site and its content, and in providing services, in designing the site, in the technological information involved in operating it, including software, applications, graphic files and others, computer codes, texts and/or any other material that is included in them.

No information from the website may be copied, distributed, sold, marketed and translated, including trademarks, pictures and texts, designs of bags, pictures of bags etc… without receiving the Company’r prior written permission.

No commercial use may be made of the data published in the database, in the list of Products that appear in it or in other details published in it, including graphics, design, verbal presentation, logos, and special campaigns, without receiving the prior written consent of the website’s management.

The services of the website may only be used for legal purposes only.

No data may be used that are published for presenting them in the website or in any other service, without receiving the website’s prior written consent and subject to the terms of that consent (if given).

Jurisdiction

The law that applies to use of this website and the terms of these bylaws is the Israeli law only.

The courts in Tel Aviv – Jaffa shall have exclusive jurisdiction in the event of a dispute concerning the purchase of a product and/or service in the website, with all that this entails.