Customer Service

Shipping & Delivery

    Shipping by registered mail: within 14 days ( depending on the post)

The website or the Kisim Company is not responsible for a delay in the delivery of a product for reasons that are not under its control: force majeure, strikes, slowdowns  and technical glitches of the Israel Post, and if the Customer does not collect the Products within 7 days after receiving the summons to come to a branch of the post office.

Request for delivery by courier: should be made in advance before product is shipped.

Price of delivery varies depending on the destination.

Returns & Exchanges

   Returns and Exchanges  of Kisim bags:

In case something just doesn’t work for you and you want your money back. Don’t worry, as long as an item is still in its original condition, we accept returns

Custom made or personalized orders can’t be exchanged or returned.



phone:   +972-03-9444577


Bazel 37 Tel Aviv

Sunday to Thursday 10 am to 7 pm

Friday – 10 am   to 2 pm.

Phone: 03-9444577

Menachem Begin 14 Tel Aviv

Studio Shop:

Sunday to Thursday 10am to 5pm

Menachem Begin 14, Tel Aviv (3rdfloor)

Entrance Code: 3535  (on Brown Steel Door)

Phone: 03-5604890